FAQ

Yes. We offer delivery options to selected areas, with collection also available where applicable.

Absolutely. Our collections are perfect for intimate celebrations, registry office weddings and relaxed wedding days.

We always work to recreate the style, colour palette and overall look shown. As flowers are seasonal and natural products, exact stems may vary.

We'll confirm your booking, prepare your flowers for your chosen date, and make sure everything is ready for collection or delivery.

We've made it easy by offering the most popular wedding flower combinations. If you're unsure, we're happy to point you in the right direction.

We recommend ordering as early as possible to secure your date, but we'll let you know the latest ordering deadlines for each collection.

Our collections are carefully curated to make ordering easy. While they're not fully bespoke, some items and quantities can be tailored to suit your day.

Never. All prices are clearly displayed, so you'll know exactly what you're paying before you place your order.

No. Our collections are designed to be simple and straightforward to order online, without the need for consultations or lengthy planning meetings.

No. We don't take deposits. Simply place your order and pay the full amount upfront.

Sending flowers is easy. Simply browse our collection, choose your preferred bouquet or arrangement, select a delivery date, add a personal message, and complete your order online.

Yes. During checkout, you can select your preferred delivery date. We recommend placing your order in advance, especially during busy occasions such as Valentine's Day, Mother's Day, and Christmas.

Absolutely. Every flower order includes the option to add a complimentary personalized message card.

Our flowers are carefully prepared and delivered fresh. With proper care, most bouquets can remain beautiful for 3–10 days or longer, depending on the flower variety.

If the recipient is unavailable, our delivery partner may leave the flowers in a safe location, with a neighbour, or attempt redelivery according to local delivery policies.

Yes. We offer flowers for birthdays, anniversaries, weddings, new baby celebrations, sympathy occasions, congratulations, Valentine's Day, Mother's Day, and many other events.

We will do our best to accommodate changes if requested before your order has been prepared or dispatched. Please contact our customer service team as soon as possible.

We strive to create arrangements that closely match the images shown. However, flower varieties and colours may vary slightly due to seasonal availability while maintaining the overall style and value of the arrangement.

Yes. We offer flower subscription services that allow you to send fresh flowers weekly, fortnightly, or monthly to yourself or someone special.

Customer satisfaction is our priority. If you experience any issues with your order, please contact us promptly, and we will work to resolve the matter as quickly as possible.